Penney's Cleaning & Support Services Ltd

"We used this company for the first time this week to do a deep clean in our studio/ flat. They turned up on time and did an excellent job. We will definitely use again and would highly recommend. Many thanks to perry who organised this job for me."

"I’m certainly very happy with my experience of Penney’s - I have a wonderful cleaner who is very professional and thorough - she leaves my bathroom shining and in tip-top condition. It’s very easy and helpful to be able to communicate with Paul about anything. Great that it’s a family business. Highly recommend."

"When I came in the house smelt amazing. The clean quality was excellent, as was the communication and understanding of expectations set and agreed in advance. The cleaner was timely and efficient, and the job has made me so happy, I now feel I have a space I can relax in again, all ready for the new baby."

"Unfortunately, I'm here to write a negative public review, after a terrible experience with Penney's -- overpriced, not thorough enough with the cleaning, uncommunicative, and just unprofessional. I hired them for move-out cleaning of my furnished flat, and they removed 11(!) items from the flat -- all small furnishings or accessories, but all things that were on the letting agency's inventory (like a step stool, a rubbish pedal bin, a kitchen trivet, an ice cube tray, a bucket of cleaning supplies, extra curtain hooks -- small but useful things). The follow-up included no genuine apology and absolutely no explanation for how the items got taken (and then mysteriously returned -- did someone take them for personal use?!) -- or why some very similar items were not touched -- and no discount for the time and hassle of it all. Beyond this snafu, the cleaning was not thorough -- the letting agency had to ask them to return a second time to clean several fixtures, surfaces, and corners of the carpet. My phone calls to Penney's were never returned, and the email responses did not answer all of my questions. I am forced to write this public review to warn anyone who is looking for cleaning services in Oxfordshire to go elsewhere!"

"Been using Penney's for several years now at work for our office clean and we have been happy from day one. I like the fact we have the same cleaner each time and the communication is very good from management their end. I also like the fact they are a family run business."